Legal

SmartAfro Trade Money Back Policy

Last Revised: May 11, 2023

Introduction
At SmartAfro Trade, we want you to be completely satisfied with your purchase. If you are not satisfied, we offer a money-back guarantee under the following conditions.

Eligibility for Refund

  • The product must be returned within 30 days of purchase.
  • The product must be in its original condition and packaging.
  • Proof of purchase must be provided.

Non-Refundable Items

  • Items marked as “final sale” or “non-refundable.”
  • Digital products once they have been downloaded or accessed.

Process for Refund

  • Contact our customer service at support@smartafrotrade.co.za to initiate a return.
  • Ship the product back to us at the provided address.
  • Once we receive the product, we will process your refund within 7-10 business days.

Shipping Costs
Shipping costs for the return will be the responsibility of the customer, unless the return is due to a defect or error on our part.

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